Mumbai, 12th September 2026: Bank of Baroda, one of India’s leading public sector banks, announced the launch of bob World 2.0, its next-generation mobile banking application. The app was demonstrated to Shri Sanjay Lohiya, Secretary, Department of Financial Services (DFS), Ministry of Finance, Govt of India along with Dr. Debadatta Chand, Managing Director & CEO, Bank of Baroda and Executive Directors of the Bank at the Global Fintech Fest (GFF) 2026 in Mumbai on 11th September 2026.
Representing the next phase of the Bank’s digital transformation journey, bob World 2.0 – Powered by AI, delivers a future-ready banking experience and lays the foundation for a unified omni channel digital banking ecosystem that will progressively extend across mobile and internet banking channels. Built on a modern microservices-based digital architecture and designed as an intelligent financial ecosystem, bob World 2.0 delivers a smarter, more personalised, conversational and secure banking experience.
At the heart of bob World 2.0 are four key capabilities – voice-enabled payments and navigation allow customers to initiate transactions and access functionalities through voice command, a comprehensive Personal Financial Management (PFM) module that enables customers to gain a holistic view of their finances and improves financial wellness; enhanced hyper-personalisation and persona-based customer experience tailored to individual customer needs such as Senior Citizens, Women, NRIs, Millennials and a multi-layered security framework that provides real-time protection.
Speaking on the launch, Dr. Debadatta Chand, Managing Director & CEO, Bank of Baroda said, “As banking becomes increasingly digital, customers expect experiences that are intuitive, intelligent, secure and highly personalised. With bob World 2.0, we have reimagined mobile banking around our customers’ needs, combining financial wellness tools, voice-enabled AI-driven engagement and personalised customer experiences on a single platform. As a forward-looking, customer-centric institution, we remain committed to continuously innovating and building a future-ready digital banking ecosystem that will continue to evolve with the changing needs and expectations of our customers.”
